It is with great regret that we learned of the passing of Robert B. “Bob” Miller on Friday 22nd September.

As a founding member of Miller Heiman and an expert sales concept-developer, Bob remains an educator and inspiration to the many thousands of sales professionals around the world that reap the benefits of his teachings.

As part of his work with Miller Heiman, Bob Miller created sales techniques such as Strategic Selling, Conceptual Selling, and Successful Large Account Management — techniques that changed the way the world thinks about sales coaching and training.

As a dynamic innovator and a greatly admired human being, Bob Miller leaves behind an incredible legacy.  Our clients and partners have been beneficiaries and Bob’s wisdom since our inception and his ethos of we win by helping our customers to win has influenced all that we are.  I had the privilege to meet and make sales calls with Bob on one of his last visit to Australia and was inspired by his wisdom and generosity.

Even into his 80’s, he was still sharing his time and knowledge to the team at Miller Heiman.

He will be missed greatly.