Setting up Unavailable VM Message

Personal Voicemail Message for MM team members

All of the MM team members are expected to record a personal voicemail message on their handsets.

The process for adding a Voicemail Message to the handsets

  1. Press the Menu button on your handset
    • Select no.1: Features (by pressing the √ button)
    • Select no.1: Messages (by pressing the √ button)
    • Select no.1: Message Centre (by pressing the √ button)
  2. Press 0 for Mailbox Options
  3. Press 1 to record your unavailable message
  4. Use the VM message template below as a basis for your message
  5. Press the # key once you have finished recording
  6. Press the 1 key to save your message
  7. Hang up and call your extension to check that this has worked

VM Unavailable Message Template

You’ve called [FName] at, formerly Unfortunately, I’m currently unavailable to take your call. Please leave your name, number, and a quick message at the tone – and I’ll get back to you as soon as possible.