6 Critical Foundations of the new “Solution Selling”

Faced with increasing competition, commoditisation and margin erosion, most B2B vendors have chosen to embrace “solution selling” in one form or another. But, as many have learned to their cost, simply slapping solution lipstick on a product pig tends to be a cost-added, rather than a value-added strategy. Applying solution selling in today’s increasingly well-educated […]

How to really upset your buyers

We live in a world where customer service and satisfaction is everything. Marketers build programs to reward regular customers and to make them feel special, and invest in satisfaction surveys to measure their success. So why are we saying you should upset your customers? We all know that our salespeople are constantly looking for ways […]

Unforgiving funnel

Many contacts have already forwarded Seth Goddin’s recent blog entitled ‘the unforgiving arithmetic of the funnel’. It’s worth a read. Some supported his point, some argued it was simplistic, others were ‘outraged’ Seth is positioning on my turf. Settle down! Seth is a legend, contributes heaps, and is far from muscling in on my turf. […]

Four steps to winning new business

Winning complex new business requires a disciplined strategy. By using a systematic approach, business developers can increase the flow of opportunities and identify which specific actions will close the deal. Long-term high-level performance in business development is not just about posting the easy wins. In complex situations, a disciplined, systematic approach is crucial to winning […]